Privacy Policy
This privacy policy will give you a comprehensive explanation of how your data is handled by Tetratherix Limited and its subsidiaries (Tetratherix). If there is anything that is not clear from this privacy policy, please feel free to email us at info@tetratherix.com.
Our Principles
We have a simple approach to data protection and privacy which adheres to the Australian Privacy Principles (APPs).
Our obligations under the Privacy Act 1988 (Cth) (Privacy Act)
This privacy policy sets out how we comply with our obligations under the Privacy Act. As an Australian-based organisation, we are bound by the APPs in the Privacy Act which regulate how organisations may collect, use, disclose and store personal information, and how individuals may access and correct personal information held about them. In this privacy policy, 'personal information' has the same meaning as defined by section 6 of the Privacy Act.
Collection
We collect your personal information so that we can provide you with the products, services, or information that we supply. At times, we may collect personal information from a third party or from a publicly available source, but only if you have consented to your information being used in this way, or would reasonably expect us to collect it in this way. Below you will find a breakdown of the different ways your data is collected.
What we collect from you
Standard Contact Information: This may include your first name, last name, location, age, phone number, email address, postal address, and payment details provided when interacting with us via contact forms or inquiries.
Health Information: Because our products are medical devices, we may collect "health information." This includes your medical history, current state of health, treatment efficacy, device or product metrics and clinical trial data. We will only collect health information with your explicit consent or where required by law.
What we collect from your online activity
Tetratherix.com uses cookies and other digital identifiers that fall into the following three categories:
Site performance indicators: To make improvements or amendments to make your experience better.
Analytics Cookies: To understand how many people are on our website and which areas are popular.
Advertising Cookies: To understand what type of advertising would be better suited to someone like you.
Cookie rights: You can always disable the use of cookies by changing the security settings of your browser.
Use and Disclosure
We only use personal information for the purpose which was requested of us, or for the purposes which directly relate to one of our functions or activities. We will not provide your personal information to other entities or bodies unless you have consented, you would reasonably expect it, or it is required to prevent a serious threat to life or health.
Clinical, Regulatory, and Post-Market Obligations
Where permitted or required by applicable law, we may use and retain your personal and health information to:
Fulfill post-approval monitoring and regulatory reporting requirements (e.g., adverse event reporting to the TGA or FDA).
Conduct clinical trials, research, and data analysis to improve our therapies and products.
Manage product recalls or safety alerts.
Data Security and Storage
We take active steps to protect the personal information we hold against loss, unauthorised access, use, modification, or disclosure. We have put in place procedures to address any suspected breach of personal and health data and will notify individuals and any applicable government agency of a breach when legally required.
International Data Transfers cloud infrastructure
Tetratherix operates globally from our HQ in Sydney Australia. Your personal and health data may be stored, processed, or transferred using commercial cloud providers located in Australia or other jurisdictions. We take appropriate steps to ensure that any cross-border data transfers comply with the APPs and applicable international privacy frameworks (where relevant).
Access, Correction, and Retention
At Tetratherix, we do everything we can to keep your personal information accurate. If you find that any information we hold about you is incorrect, you can contact us to correct it. Please bear in mind that under Australian privacy laws, there may be situations where we cannot provide access to such personal information (e.g., if it poses a threat to someone's health or safety).
Data Retention
We will retain your data for as long as necessary to fulfill the purposes for which it was collected. Please note that we may be legally required to retain certain health, clinical, or product data indefinitely for regulatory audits, legal holds, or post-market surveillance, even if a deletion request is made. When no longer legally required, all personal information is destroyed in a secure manner or permanently anonymized.
Complaints Handling
If you have any complaints or feel that there has been a breach of the Australian Privacy Principles, you can contact us at info@tetratherix.com. If you are not satisfied with the process of making a complaint to our Privacy Officer, you may make a complaint to the Office of the Australian Information Commissioner (OAIC).
How to Contact Us
Email: info@tetratherix.com
Address: Tetratherix Limited, Unit 29, 34–36 Ralph Street, Alexandria, NSW 2015, Australia
Privacy Policy
This privacy policy will give you a comprehensive explanation of how your data is handled by Tetratherix Limited and its subsidiaries (Tetratherix). If there is anything that is not clear from this privacy policy, please feel free to email us at info@tetratherix.com.
Our Principles
We have a simple approach to data protection and privacy which adheres to the Australian Privacy Principles (APPs).
Our obligations under the Privacy Act 1988 (Cth) (Privacy Act)
This privacy policy sets out how we comply with our obligations under the Privacy Act. As an Australian-based organisation, we are bound by the APPs in the Privacy Act which regulate how organisations may collect, use, disclose and store personal information, and how individuals may access and correct personal information held about them. In this privacy policy, 'personal information' has the same meaning as defined by section 6 of the Privacy Act.
Collection
We collect your personal information so that we can provide you with the products, services, or information that we supply. At times, we may collect personal information from a third party or from a publicly available source, but only if you have consented to your information being used in this way, or would reasonably expect us to collect it in this way. Below you will find a breakdown of the different ways your data is collected.
What we collect from you
Standard Contact Information: This may include your first name, last name, location, age, phone number, email address, postal address, and payment details provided when interacting with us via contact forms or inquiries.
Health Information: Because our products are medical devices, we may collect "health information." This includes your medical history, current state of health, treatment efficacy, device or product metrics and clinical trial data. We will only collect health information with your explicit consent or where required by law.
What we collect from your online activity
Tetratherix.com uses cookies and other digital identifiers that fall into the following three categories:
Site performance indicators: To make improvements or amendments to make your experience better.
Analytics Cookies: To understand how many people are on our website and which areas are popular.
Advertising Cookies: To understand what type of advertising would be better suited to someone like you.
Cookie rights: You can always disable the use of cookies by changing the security settings of your browser.
Use and Disclosure
We only use personal information for the purpose which was requested of us, or for the purposes which directly relate to one of our functions or activities. We will not provide your personal information to other entities or bodies unless you have consented, you would reasonably expect it, or it is required to prevent a serious threat to life or health.
Clinical, Regulatory, and Post-Market Obligations
Where permitted or required by applicable law, we may use and retain your personal and health information to:
Fulfill post-approval monitoring and regulatory reporting requirements (e.g., adverse event reporting to the TGA or FDA).
Conduct clinical trials, research, and data analysis to improve our therapies and products.
Manage product recalls or safety alerts.
Data Security and Storage
We take active steps to protect the personal information we hold against loss, unauthorised access, use, modification, or disclosure. We have put in place procedures to address any suspected breach of personal and health data and will notify individuals and any applicable government agency of a breach when legally required.
International Data Transfers cloud infrastructure
Tetratherix operates globally from our HQ in Sydney Australia. Your personal and health data may be stored, processed, or transferred using commercial cloud providers located in Australia or other jurisdictions. We take appropriate steps to ensure that any cross-border data transfers comply with the APPs and applicable international privacy frameworks (where relevant).
Access, Correction, and Retention
At Tetratherix, we do everything we can to keep your personal information accurate. If you find that any information we hold about you is incorrect, you can contact us to correct it. Please bear in mind that under Australian privacy laws, there may be situations where we cannot provide access to such personal information (e.g., if it poses a threat to someone's health or safety).
Data Retention
We will retain your data for as long as necessary to fulfill the purposes for which it was collected. Please note that we may be legally required to retain certain health, clinical, or product data indefinitely for regulatory audits, legal holds, or post-market surveillance, even if a deletion request is made. When no longer legally required, all personal information is destroyed in a secure manner or permanently anonymized.
Complaints Handling
If you have any complaints or feel that there has been a breach of the Australian Privacy Principles, you can contact us at info@tetratherix.com. If you are not satisfied with the process of making a complaint to our Privacy Officer, you may make a complaint to the Office of the Australian Information Commissioner (OAIC).
How to Contact Us
Email: info@tetratherix.com
Address: Tetratherix Limited, Unit 29, 34–36 Ralph Street, Alexandria, NSW 2015, Australia
© 2026 Tetratherix Limited
© 2026 Tetratherix Limited